Terms of service

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OneMarket7 Terms of Service

Last Updated: 4 October 2026

Welcome to OneMarket7. By accessing or using our website, placing an order, or purchasing products from OneMarket7, you agree to these Terms of Service.

1. About OneMarket7

OneMarket7 is an online store offering a range of consumer products through its website.

We may source products from third-party suppliers and fulfil orders through third-party logistics or fulfilment services where applicable.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on our website are accurate.

However, minor differences in product colour, packaging, appearance, or design may occur due to manufacturer or supplier variations.

Product images may also appear slightly different depending on the customer's device or screen settings.

3. Prices and Payments

All prices displayed on the website are shown in Indian Rupees (INR), unless otherwise stated.

Prices, discounts, offers, and product availability may change without prior notice.

Payment must be successfully completed before an order can be processed, except where Cash on Delivery is offered.

4. Orders

When you place an order, you agree to provide accurate and complete information, including your name, delivery address, phone number, and email address.

After placing an order, you may receive an order confirmation. An order is subject to acceptance and product availability.

We reserve the right to cancel an order in situations including:

  • Product unavailability
  • Incorrect product or pricing information
  • Suspected fraudulent activity
  • Incorrect or incomplete customer information
  • Delivery restrictions
  • Supplier or fulfilment issues

If an order is cancelled by us after payment has been received, an applicable refund will be processed.

5. Shipping and Delivery

Delivery times may vary depending on the product, destination, supplier, courier service, and other circumstances.

Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances outside our direct control.

Customers are responsible for providing a correct and complete delivery address and contact information.

If you use a third-party fulfilment arrangement, products may be shipped directly from a supplier or fulfilment partner.

6. Returns, Exchanges and Refunds

Returns, exchanges, replacements, and refunds are governed by our Return and Refund Policy.

Please review our Return and Refund Policy before placing an order.

Eligibility may vary depending on the product category and condition of the product.

7. Order Cancellation

Customers may request cancellation before an order enters processing or shipping.

Once an order has been processed or shipped, cancellation may no longer be possible.

For more information, please refer to our cancellation and return rules.

8. Product Use

Customers are responsible for using products according to the manufacturer's instructions and applicable safety instructions.

OneMarket7 is not responsible for damage caused by improper use, modification, misuse, or failure to follow product instructions.

9. Third-Party Suppliers and Services

Some products may be sourced, processed, or fulfilled through third-party suppliers, manufacturers, logistics providers, or service providers.

These third parties may be involved in inventory management, packaging, shipping, or order fulfilment.

Where applicable, customer information may be shared with service providers as necessary to process and deliver orders, subject to our Privacy Policy.

10. Intellectual Property

The content of the OneMarket7 website, including its text, branding, logos, graphics, website design, and other original materials, may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or commercially use OneMarket7's original content without permission.

11. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with the website or its security.
  • Submit false or misleading information.
  • Attempt to commit fraud or abuse promotions, discounts, or refunds.
  • Copy or misuse website content without authorization.

12. Website Availability

We make reasonable efforts to keep the website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other operational reasons.

13. Limitation of Liability

To the extent permitted by applicable law, OneMarket7 will not be responsible for losses arising from misuse of products, incorrect information provided by customers, delays caused by third-party delivery providers, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any rights that cannot legally be excluded or limited.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be published on this page with the revised "Last Updated" date.

15. Contact Us

If you have questions regarding these Terms of Service, your order, or our policies, please contact us using the contact information provided on our Contact Us page.

When contacting us regarding an order, please provide your order number whenever possible.